Handle employee correction requests

HOW EMPLOYEES SUBMIT REQUESTS

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From the kiosk History view, employees enter their Time Clock ID, review punches, and submit a correction request with a description. They can optionally tie the request to a specific punch.

REVIEW REQUESTS

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1. Open Timesheets in MicroBiz Hub.

2. Scroll to the Employee Correction Requests section for the selected pay period.

3. Read each request message and linked punch (if any).

RESOLVE A REQUEST

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1. Fix the underlying punch on Timesheets (edit clock-in/out, add missing punch, etc.) if the period is not locked.

2. Mark the correction request resolved when complete.

If the period is already locked, unlock it first, make edits, then re-approve.

TIPS

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- Train employees to submit corrections promptly with specific times (“clock out should be 5:00 PM Tuesday”).

- Resolved requests stay visible for audit; they document what changed and why.

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- Punch in and out at the kiosk

- Review and edit timesheets

Handle Employee Correction Requests

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