Set the reply-to address and physical mailing address appended to marketing emails.
Who can access settings
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Only users with Marketing Admin access see Marketing Settings in the sidebar.
Reply-to email
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1. Open Marketing Settings.
2. Enter Reply-to email — where customer replies are delivered.
3. Leave blank to use the platform default (shown as placeholder text).
Campaigns and automations send from the platform system address. Reply-to
controls where replies go.
Physical mailing address (CAN-SPAM)
-----------------------------------
U.S. CAN-SPAM law requires a valid physical postal address on commercial email.
1. Enter your business name and full mailing address in the Physical mailing
address field.
2. Save settings.
3. This address is appended to the bottom of campaign and automation emails when
set.
Example:
Your Business Name
123 Main St
City, ST 12345
SendGrid requirement
--------------------
If platform SendGrid is not configured, a warning appears at the top of
Marketing Settings. Saving settings still works, but sends are blocked until
your platform administrator adds the API key.
Related articles
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- Getting started with Marketing Hub
- Create and send an email campaign