Marketing access levels
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Each role has a Marketing permission:
None — No access to Marketing Hub
View — See campaigns, automations, audiences, and customers; cannot send
or edit
Manage — Create and send campaigns, edit automations and segments, change
customer consent (staff note required)
Admin — Everything in Manage, plus Marketing Settings (reply-to, CAN-SPAM
address)
Set permissions
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1. Switch to any Hub module where you have admin access.
2. Go to Settings → User Roles.
3. Select a role (User, Manager, Admin).
4. Set Marketing to the appropriate level.
5. Save.
User-level settings
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User accounts are shared across Hub modules. When editing users:
- Hub login fields (username, password, role) apply to all modules.
- Time Clock and Price Comparison store settings appear only when you are in
those modules in the switcher.
Tips
----
- Give front-desk staff View if they only need to look up customer consent.
- Give marketing or office staff Manage to run campaigns.
- Reserve Admin for owners or IT who configure reply-to and footer address.
Related articles
----------------
- Getting started with Marketing Hub
- Manage customer email and SMS consent