View waiver history, membership status, and marketing consent on the shared Hub customer profile.

OPEN A CUSTOMER

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Customers in Range or Marketing Hub → click a name.

PROFILE SECTIONS

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  Overview  — Contact info, membership, MicroBiz link

  Waivers   — Valid/expired status, submission history

  Visits    — Range tickets and lane history

  Consents  — Email and SMS marketing status (Marketing Hub)

MARKETING CONSENT

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If Marketing Hub is enabled, staff with permission can update Consents on the same profile used for range operations — one customer record for both modules.

MERGE AND REVIEW

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When waiver signup creates a possible duplicate:

  - Contact review prompts compare phone/DOB

  - Merge combines duplicate Hub customers (admin workflow)

RELATED ARTICLES

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  - Review submitted waivers

  - Manage customer email and SMS consent (Marketing Hub)