How to Create a Simple Product

Details Tab 

There are four requires fields when creating a simple product: Name, Product Type, SKU, Price.  The remainder of the fields are optional.

  • Name - Select a product name that will be printed on the receipt and other inventory documents.  There is a functional limit of 500 character, but we recommend choosing a name short enough to display on your receipt.
  • Product Type  - This field determines the structure of the product record and cannot be changed after saving the product record for the first time.  Chose Simple or Matrix Product for things which you track inventory.  Non-Inventory is for fees, labor and other charges as well as things you don't think are worth tracking.
  • SKU - Provide the product with a SKU that is unique and a unique, descriptive Item Name. Optionally you can also enter a Style - if your product also has a Style Name. All these fields are used when searching for products. More search and id fields are available under the alternate ID's tab.
  • Enter the Replacement Cost and markup (Gross Margin) or the Retail Price (these fields will adjust as you change them to show the correct markup percent). 
  • Main Vendor is optional, so is Brand but if you wish to use the Purchase orders and supplier shipments modules you need to add a main supplier. Alternate suppliers are handled on the Alternate ID's tab.


  • You can select up to four levels of categories which are used primarily for reporting purposes.

  • Select the main category and any subcategories for this item from the Categories Tab, this section is important for reports, export to accounting and stock tracking and analysis.

  • If you have an ecommerce integration, the main category can be pushed with product records to your website.



  • In this tab you can change the price by store for an item. If you have different prices in different groups of stores you can select one or more stores and change the price.
  • You can also set Special Prices (date-based special price), customer pricing (special pricing tiers based on customer group) or Tiered Pricing (special price based on quantity of items purchased).


  • This displays the current stock and reorder information for your stores as well as providing a way to set the reorder levels and the opening stock balance and value.
  • To set the opening stock balance select any number of stores that will be set the same and enter the beginning stock balance. If you wish you can change the value (cost) of the stock.
  • To set the reorder level select any number of stores that will be set the same and enter the reorder level and qty to order. These values are used by the reorder tools in purchase orders

Alternate ID's 

  • Product ID, Manufacturer UPC Item Number and Alternate SKU are all fields that will locate the item when searching or scanning. 
  • To add an alternate suppliers click the add button above the alternate supplier list:
    • Alternate Supplier can be a new or existing supplier
    • Item ID is the alternate supplier's ID for the item - this defaults to the item SKU but if the supplier uses a different id you can enter it here. It will appear on a PO for the alternate supplier.
    • Cost - what does teh alternate supplier charge for this item.
    • Min Purchase Qty for this alternate supplier


This tab contains many flags that change the behavior of the product in your system:

  • Enabled - if product is disabled it disappears from all searches and cannot be used but will show  up in reports.
  • There is a "Tax Class" field, here you can apply a certain "Product Tax Class", the default of it is set to "General Merchandise" that you can change later from Product Settings in Advanced Settings section.
  • Do Not Discount - will not be allowed on a promotion nor can it be discounted in the Front Register. 
  • Sell in Fractional Quantities  - allows fractional entry of quantity such as 1.6 meters of fabric or 2.5 hours of labor. 
  •  Accept Returns - default yes, unchecking will prohibit returns at the register. 

In the right part of this section contains a few Settings based on default Vendor:

  •  Minimum order quantity - if the main vendor requires some number of these for a reorder such as min order '6' - buyer will be alerted in purchasing module. 
  • Discontinued item - continues to show up in searches and can be sold, received, transferred and placed on promotion but can no longer be ordered. 

Other Ways of Doing This

  • You can use Product Quick Add from the Front Register to Create a new product.
  • You can import products from Magento.

Settings That Affect This

  • N/A