Placing/Recalling a Transaction on Hold

Place a Transaction on Hold

• At any point prior to making a payment click the 'Hold' button from the Action menu>>Transaction>>Hold Transaction
• Enter either a name, Note or both. (if a customer is already attached to the receipt these are filled in for you). 
• Click Ok - the transaction is set aside a you are ready to begin a new one!

Recall a Transaction on Hold

• From the Sales >>navigate to the On Hold tab
• Select transaction by clicking on the checkbox on the line. 
• Click/touch the Reopen Hold button at the top right corner. 

Other Ways of Doing This

• Sorry! There are no other ways of doing this but you can also 'Cancel' a transaction if you do not wish to recall it at a later time. 
• You can also Void a transaction that has been completed using the Action Menu Receipt Void option.
   

Settings That Affect This

• Managers can view and delete holds manually in
  Front Register>> Sales>> on Hold>>Selecting Transaction/s>> Click/touch Remove Button.